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Need assistance with your training, account, certificates, or billing? We're here to help.

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Billing dates, renewal rules, certificate names, browser requirements, and how training is assigned are all documented.

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Already asked us something? Look it up with your ticket number and email to see the current status and latest reply.

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Prefer email? Write to us directly. The same team that reads tickets reads this inbox, and replies come from a human.

info@simpletrainingcenter.com

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One form, one queue, one team. Every ticket lands in the same support dashboard our training specialists work from, so nothing gets lost between departments.

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Submitted without signing in? Look it up with your ticket number and email.

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Support questions, answered

Don't see your question? Email info@simpletrainingcenter.com.

See all compliance training FAQs
  • No. You can submit a support ticket without signing in. We ask you to confirm your email with a short code so we know the address is yours, then we reply to that address. If you do have an account and are signed in, your name and email are filled in automatically and the ticket also appears under My Tickets.

Still stuck? We would rather hear from you.

A short message with the details is almost always faster than guessing. Include the course name and what you saw, and we will take it from there.

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